Hospital Services

Welcome to Hospital Services

In South Florida, Life Alliance Organ Recovery is the bridge between organ/tissue donors and patients awaiting transplantation. Via its Hospital Services subdivision, LAORA works with hospitals to identify eligible donors, honor donor designation, and implement policies and procedures to ensure seamless donation processes. LAORA works in collaboration with over 80 donor hospitals in South Florida to assist facilities in their compliance with CMS and TJC donation-related standards and regulations, establish processes that result in timely notification of every hospital death, educate medical professionals to ensure collaboration with LAORA, and create a positive donation culture within every donor hospital to ensure every family is given the option of donation.

The measure of how effective a hospital and OPO are at collaborating to provide donation services is the conversion rate, or the ratio of the number of actual donations occurring at a facility as compared to the number of eligible donors. Four overarching strategies drive collaborative processes in hospitals with the aim of achieving the established 75% conversion rate goal. The four strategies, developed from the practices of high donor organizations as well as from input drawn from scientific literature and recent studies of organ donation processes, apply to all South Florida hospitals in some way.

  • Focus on change, improvement, and results. The goal of this strategy is for hospitals to create a culture of excellence and increase the number of organ donors by developing and maintaining a staff that is aware of and in tune with organ donation opportunities. Organizations can do this by defining and maintaining relationships with key stakeholders such as the hospital physician leadership. Seamless integration of organ procurement processes must be encouraged among all staff.
  • Rapid, early referral and linkage to potential donor families. This strategy encourages hospitals to communicate with LAORA early about a potential donation opportunity. Conversations should begin among staff well before brain death is pronounced in order for the hospital and LAORA to hold a “team huddle” and jointly develop a plan to approach the donor’s family.
  • Integrated donation process management. This strategy encourages hospitals to develop a process in conjunction with LAORA that clearly defines roles and responsibilities surrounding organ donation. For example, LAORA should provide resources for all donation-related matters, while the hospital should provide high-level leadership support and promote donation process education.
  • Vigorous pursuit of every donation opportunity. This strategy requires organizations to improve organ yield by applying broad criteria to evaluate every organ for donor potential, deploying resources quickly, minimizing lost recovers and aggressively pursuing organ placement. Success at organ donation should be regularly evaluated through death record reviews.

The long term goal of LAORA’s Hospital Services subdivision is to create hospital systems that foster the accurate and timely referral, screening, consent, and recovery of organs/tissue that will increase donation. By implementing collaborative practices that have been proven to address the needs and strengths of each institution, hospitals can achieve success; allow grieving families to find comfort in their decision to donate; and ensure end-stage organ failure patients receive the life-sustaining organs they need.

For more information about Hospital Services, or to contact your designated Hospital Services representative, please call 1-800-232-2892 or email .(JavaScript must be enabled to view this email address).